Customer Reviews

5
Google

5
Google

Had the interior of my car detailed at the E Braddock Rd location. Yates' team did a great job! I had just returned from the beach. The seats & floorboards were sandy & the seats & side panels all had sunscreen residue. When I got my car back, the interior looked brand new! Thank you Yates!

5
Google

Excellent service

5
Google

I stopped by to have tire pressure checked. Turns out I had a nail in my tire. They were just wonderful repairing it quickly. The staff is so professional and courteous. I really appreciate your service. Thank you!!!

Zel, it made our day reading your incredible review! Our goal is to provide exceptional service, so we're thrilled you experienced just that. Thank you for acknowledging our tire repair expertise and exceptional staff. If you have any more car needs or questions, please don't hesitate to contact us at [email protected].

- Yates Automotive
5
Google

Yates staff are helpful and honest. They will never try to sell you something you don't need.

Thank you, Lynda, for your kind words! At Yates Automotive, we prioritize honesty and customer satisfaction. It's our pleasure to provide only the necessary services and repairs for your vehicle. We're here for you anytime!

- Yates Automotive
5
Google

Simple easy experience. I got a text from Yates reminding me my safety inspection was due (which I would not have realized myself). I was able to drop my car the night before and they called me when it was ready in the morning. Super friendly and nice people.

Hi Brittany, thank you for the great review! We're glad to hear that your experience at Yates Automotive was simple and easy. Our goal is to make maintaining your vehicle as hassle-free as possible. If you ever have any questions or need assistance, feel free to reach out to us at [email protected]. We're here to help!

- Yates Automotive
5
Google

(Translated by Google) The customer service is excellent. (Original) Le service client est au top.

Thank you for the kind words, Yawo! We pride ourselves on excellent customer service at Yates Automotive. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected]. Your satisfaction is our top priority!

- Yates Automotive
5
Google

Great professional service, dropped car off got the bank to school special and picked up a couple hours later as described. Will, Kris and Vanessa were very helpful!

Hi Patrick! Thank you for your kind words! We work hard to provide top-notch service and we're delighted that you had such a fantastic experience. We'll pass along your praise to Will, Kris, and Vanessa. If you have any further questions or need any assistance, please don't hesitate to reach out. We'd be happy to help!

- Yates Automotive
5
Google

Extremely friendly, very efficient, and overall wonderful.

Thank you Jennifer for the kind words! We strive to provide exceptional service at Yates Automotive. We're delighted to know that your experience with us was wonderful. If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your feedback!

- Yates Automotive
5
Google

Everyone was so polite and helpful. Wonderful customer service and didn’t hesitate to listen to my issue. Thank you so much Chris for your service and Michael & Andy at the desk!

Dear Soula, we appreciate your kind words about our team at Yates Automotive! It's fantastic to hear that you had a positive experience with Chris as well as Michael and Andy. We strive to provide excellent customer service, so your feedback means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Yates Automotive!

- Yates Automotive
Yates Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Yates Automotive (703) 683-5300 if you have any issues in accessing any area of our website.