Customer Reviews

5
Google

Kris and the rest of the staff are terrific! I brought my car in for an emissions test and they found some liquid in the body of the car that they removed free of charge. Emissions test was efficient and well-priced. Highly recommend this great business that always supports our community.

5
Google

Got my inspection done here. Service was good and quick. Will definitely recommend

5
Google

Yates got me in and out. They’re quick and easy to work with. Visit them on your next visit to the area. They’ll get you right! ⭐️⭐️⭐️⭐️⭐️

Thank you for the fantastic 5-star review! We're delighted to hear that you had a quick and easy experience with us at Yates Automotive. Our team is dedicated to providing excellent service, and we're thrilled that we met your expectations. When you're in the area again, don't hesitate to visit us.

- Yates Automotive
5
Google

Excellent workshop very professional

Thank you Darren for the 5-star review! We're delighted to hear that you found our workshop to be excellent and professional. Your satisfaction means a lot to us. If you have any further feedback or questions, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again in the future!

- Yates Automotive
5
Google

I took my car in to Yates to have a newly-lit maintenance light checked out. They quickly diagnosed this as needing a simple reset for a recent oil and filter change. They fixed this up for me free of charge in just a few hours.

Thank you, Christopher, for the 5-star review! We're thrilled to hear that your visit to Yates Automotive was a success. We strive to provide exceptional service and are glad we could fix your maintenance light quickly and at no cost. If you have any more questions or need assistance in the future, don't hesitate to reach out to us at [email protected]. We're here to help!

- Yates Automotive
5
Google

I was very impressed with their professionalism and timely service and knew I was in great hands with their mechanics who correctly diagnosed my issue with my two rear wheel bearings of my Subaru needing replacing and my front and rear differentials needing servicing. I had two other mechanics from another place misdiagnose my problem so I was grateful to finally get at the root cause and address these potential safety issues. Now my car runs much quieter and smoother. I will absolutely return to their Kingstowne location for oil changes and their Braddock Road location for major maintenance.

Hi Christianne! Thank you so much for this great review! We pride ourselves on our professionalism and timely service, so we're thrilled to hear that you had a positive experience with us. It's fantastic to know that our team correctly diagnosed and addressed the issues with your Subaru, resulting in a quieter and smoother ride. We appreciate your loyalty and look forward to serving you again at both our Kingstowne and Braddock Road locations! Should you have any questions or concerns, please don't hesitate to reach out to [email protected].

- Yates Automotive
5
Google

Very polite customer services , and services was swift, the price is very affordable I recommend.

Thank you for taking the time to share your positive experience with us, Chika Edozie! We are thrilled to hear that you found our customer service to be polite, our service to be swift, and our prices to be affordable. We appreciate your recommendation! If you have any further feedback or questions, please don't hesitate to reach out to us at [email protected].

- Yates Automotive
5
Google

I have been going to this location for about 4 years now to get my inspections and will be returning for routine maintenance soon. They have always been thorough and honest about what did or did not need to be done with my car and has kept great communication on processes from start to finish. The service is also fast and done with in a reasonable time and price.

Dear Chanelle, thank you for being a loyal customer for the past four years! We're delighted to read your positive feedback about our thorough and honest service. It's wonderful to hear that our clear communication and efficient service have met your expectations. Please don't hesitate to reach out if you need any routine maintenance or have any questions in the future. We'd be more than happy to assist you!

- Yates Automotive
5
Google

My State inspection was completed in a timely manner. Vanessa greeted me warmly and was highly attentive. The premises as always were clean and tidy.

Thank you, Renee, for your glowing review! We strive to provide a pleasant and efficient experience for our customers. We will pass your kind words along to Vanessa. If you ever need anything, please don't hesitate to reach out to us at [email protected].

- Yates Automotive
5
Google

I take my vehicles to Yates for inspections and most service. For me the most important thing is being able to trust the service and the people in any shop. I'll pay more for a family business that I trust, is responsive, and takes care of my family vehicles.

Shawn, thank you for your loyalty and trust! At Yates Automotive, we value our customers like family. Your satisfaction is our priority, and we're glad you've had a positive experience with us. If you ever need anything or have further feedback, please reach out to us at [email protected].

- Yates Automotive
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