Customer Reviews

5
Google

I had a brake actuator replaced. It went seamless and surprisingly fast. I would recommend Yates to anyone for car service

5
Google

By far the easiest way to get emissions testing done, dropped off my car on the way to work, Braddock metro is right across the street and it was done by the return trip!

5
Google

Went to Yates Express Lub for a VA car inspection. A co-worker recommended Yates based on her great experience! She was spot on. All of the staff members are professional and courteous. By 9a there were 4 cars ahead.of me. They have a special lane for inspections. A staff member will come around with a clip board for you to fill out information. You can go inside the cool Sunco gas station for restroom breaks and snacks! Elleni came to everyone's car offering cookies and coffee while we all waited. This was such a pleasant surprise as she is outgoing and professional! Luis performs your inspection and he is courteous and professional as well! Afterwards you.get a ticket to redeem for a free automatic car wash down the street at shell gas station! I also observed the option for customers to have a repair there if needed to pass their inspection. Highly recommend Yates Express Lube. Such a great team!

Dear Rebecca, thank you for sharing your fantastic experience at Yates Automative! We love hearing about our customers' positive encounters! It's delightful to know that you enjoyed our convenient and customer-focused inspection process. Our team is dedicated to providing top-notch service and creating a comfortable environment for all. We appreciate your recommendation and look forward to serving you again in the future!

- Yates Automotive
5
Google

The staff were courteous and professional. I had my car inspected there and they contacted me when it was done. No hassles and all smiles !

Thank you for your 5-star review, Marjorie! We're thrilled to hear about your positive experience at our shop. Our team takes pride in providing courteous and professional service. If you have any future questions or need further assistance, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again!

- Yates Automotive
5
Google

Diagnosed and repaired in one day!

Dear A Devine,thank you for the 5-star review! We're thrilled to hear that we were able to diagnose and repair your vehicle in just one day. Your satisfaction is our top priority! Don't hesitate to reach out if you have any other automotive needs. We're here to help.

- Yates Automotive
5
Google

Dear Marie, thank you for the stellar 5-star rating! It's a delight to know you had a fantastic experience at Yates Automotive. If you have any further feedback or need assistance, please contact us at [email protected]. We look forward to serving you again!

- Yates Automotive
5
Google

Great service!

Thank you Rich for the feedback. Look forward to seeing you again! We appreciate your business.

- Yates Automotive
5
Google

Thank you Jeffrey for the 5 stars! Look forward to seeing you on your next visit.

- Yates Automotive
5
Google

Great service, workmanship and communication. Yates is great!

Hi David! Thank you for the awesome review! We're thrilled to hear that you had a great experience with us at Yates Automotive. Providing top-notch service, workmanship, and communication is our priority, and we're glad to hear we hit the mark. If you ever need anything in the future, don't hesitate to reach out. Thank you for choosing Yates Automotive!

- Yates Automotive
5
Google

Thank you for your five-star rating, Naeem! We're thrilled to hear that you had a great experience with us. If you have any further feedback or questions, please don't hesitate to reach out to us at [email protected]. We look forward to serving you in the future!

- Yates Automotive
Yates Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Yates Automotive (703) 683-5300 if you have any issues in accessing any area of our website.