Customer Reviews

5
Google

Yates Automotive provides a great website to schedule an appointment. Associates welcomed me, I advised them of work done at previous dealers, and they provided me with an estimate for when the work would be completed. The Back to School Safety Special was excellent and they provided the Safety inspection. I was able to use my AAA 10% discount. I highly recommend and will be back for my next repair of Volvo XC90!

Thank you, hmccaffe! We're thrilled to hear about your positive experience at Yates Automotive. It's great to know that our website and service stood out to you. We're always happy to provide estimates and ensure a smooth process. Don't hesitate to reach out if you need anything. We look forward to serving you again! Call us at 703-896-7250 or email [email protected].

- Yates Automotive
5
Google

We went to Yates to repair the driver’s side rear view mirror. Yates made the repair and I was able to get back to my commuting routine ASAP. I really appreciate that Yates made the repair quickly and, even though it was a small job, didn’t use it as an opportunity to upsell me. Just what I needed and nothing more and that makes me very happy!

5
Google

Active duty military driving from Virginia to California had a oil leak and undercarriage damage occur on the highway due to highway debris. From the first contact to receiving my car back they have been nothing but professional and swift in their process, repairs, and customer service. Would recommend 10/10. Huge shoutout to Kris. Great people there.

5
Google

Great experience with these guys. They go extra miles to make sure customers are satisfied.

5
Google

The team is very nice and always answers any questions I have. This was my first time using them and I am satisfied with the results. I was updated on the maintenance and when my car was ready.

Thank you Brandy for the kind words! We're delighted to hear about your positive experience with our team at Yates Automotive. Providing excellent customer service and keeping you informed about the status of your vehicle are top priorities for us. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help!

- Yates Automotive
5
Google

For 25 years, the Yates family has taken good care of our family's cars. They just changed the oil in the Mini while I had lunch across the street at their restaurant Lena's after dropping off dry cleaning to be delivered by the Yates Laundry. They also have the nicest 7-11 in town.

Thank you for being a loyal customer for 25 years, Will! We're glad you had a convenient experience with us. If there's anything we can do to make your visits even better, let us know at [email protected].

- Yates Automotive
5
Google

Great service on my inspections! Will return for detailing soon! thanks

Thank you so much for the 5-star review, Francine! We're thrilled to hear that you had a great experience with us. Whenever you're ready to schedule your detailing service, just give us a call or email us at [email protected]. We look forward to taking care of your car again soon!

- Yates Automotive
5
Google

Flexible scheduling and responsive to my concerns

Thank you so much for taking the time to leave Yates Automotive such a wonderful five-star review. Could I ask that you email [email protected] with more insight so we can make your next visit even better?

- Yates Automotive
5
Google

Went to Yates for an oil change and tire leak others couldn’t find, they found the leak immediately and had everything done within the hour. Fantastic service from a family company!

Thank you, Jake, for your glowing review! We're thrilled to hear that you had such a positive experience at Yates Automotive. Our team takes great pride in providing exceptional service, and it's always fantastic to hear when we hit the mark. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

- Yates Automotive
5
Google

I recently had my car inspected for both the state inspection and emissions after moving into the state. Yates automotive provided a professional service and very friendly attitude. I thought that the service would take a little longer because they have a high demand, but they got me in and out and serviced both of my cars. Excellent customer service. I will be using Yates automotive for my future car needs. Thank you for the great service

Kenneth, thank you for choosing Yates Automotive for your vehicle inspection needs! We're glad to hear that you had a positive experience with our professional and friendly service. Our team works hard to provide efficient service without compromising quality. We appreciate your kind words and look forward to assisting you with any future car needs. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected].

- Yates Automotive
Yates Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Yates Automotive (703) 683-5300 if you have any issues in accessing any area of our website.