Alexandria VA auto repair

Just got back from picking up my car from my annual birthday present to myself… An interior detailing! I use Yates for lots of services and they always do an outstanding job. I appreciate that they identify issues and suggest resolutions with no pressure. Thanks for noticing that my inspection was at least six months out of date and getting that back in compliance. Back to enjoying the new car smell in my not so new but very clean car.

I had the pleasure of working with Michael. While I only stopped by to put air in one tire, he gave me a brief tutorial on the weather changes and its impact on tire pressure and then showed me where to find the appropriate air pressure information. Michael showed me and then stayed with me to guide me through the process but most importantly, he talked to me about the condition of my tires and when I should replace them and rotate them based on the tread. I greatly appreciated his service but mostly his kindness. This was a new task for me and he was very helpful and patient.

Of course I managed to break off a plastic hose connector while changing my front headlights. Ugh. Yates repairs everything quickly and are always courteous. Knowledge is key. Thank you for taking such good care of my car.

I’ve had my car serviced at Yates several times and it’s a great experience each time. They are very friendly, professional, quick and do a great job. Would recommend them to anyone in the area

Great service. Professional and knowledgeable staff. Highly dependable and trustworthy.

We have been customers of Yates for decades now. Not only are they wonderful at taking care of our cars, but they have the absolute nicest team. They always greet you with a smile, take care of things efficiently, and communicate thoroughly. Always very fair pricing as well. Today, I had the pleasure of working with Will for the safety inspection for one of our cars. As usual, it was 100%. Another great service experience at Yates!

So helpful - put air in tires, checked under the hood.

Such a great experience! The employees were pleasant and helpful. Thought it would take longer but far quicker than expected. Also, this location is near the metro so traveling to DC to kill time is great!

10/10 customer service the way it used to be and should be. Polite, courteous and kind. Everyone was nice and seems happy working there. Service was excellent