Hours:
Mon - Fri: 6:30 AM - 8:00 PM|Sat: 7:30 AM - 5:00 PM|Sun: 9:00 AM - 4:00 PM
Inspection hours:
MON - FRI: 8:00 AM - 6:00 PM|SAT: 8:00 AM - 3:00 PM

Alexandria VA auto repair

867 reviews
Call Us:(703) 215-3255
Make An appointmentSchedule Detailing Service

Customer Reviews

5
Google

(Translated by Google) The customer service is excellent. (Original) Le service client est au top.

5
Google

Great professional service, dropped car off got the bank to school special and picked up a couple hours later as described. Will, Kris and Vanessa were very helpful!

5
Google

Extremely friendly, very efficient, and overall wonderful.

5
Google

Everyone was so polite and helpful. Wonderful customer service and didn’t hesitate to listen to my issue. Thank you so much Chris for your service and Michael & Andy at the desk!

Dear Soula, we appreciate your kind words about our team at Yates Automotive! It's fantastic to hear that you had a positive experience with Chris as well as Michael and Andy. We strive to provide excellent customer service, so your feedback means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Yates Automotive!

- Yates Automotive
5
Google

This place has amazing customer service , they were very very helpful , didn’t hesitate to listen and to solve our problem we were having , I believe there names were Kris Andy and Michael . Thank you guys so much !!!!!

Thank you for your kind words, Faith! At Yates Automotive, we strive to provide exceptional customer service. We will pass along your appreciation to Kris, Andy, and Michael. If you have any further questions or need assistance, please don't hesitate to reach out to us at [email protected]. We're always here to help!

- Yates Automotive
5
Google

The staff at Yates Automotive could not be more helpful, attentive and polite. I only stopped in for a state inspection, and yet they treated me like any other customer. I highly recommend them for service, and if my car was not still under its manufacturer warranty, I’d only use Yates for any repair or maintenance service.

Hi Matt! Thank you so much for your kind words and glowing review! We're thrilled to hear that you had a great experience with us and that our team took such good care of you. If you ever need anything car-related, don't hesitate to reach out. We're always here to help!

- Yates Automotive
5
Google

Yates Automotive provides a great website to schedule an appointment. Associates welcomed me, I advised them of work done at previous dealers, and they provided me with an estimate for when the work would be completed. The Back to School Safety Special was excellent and they provided the Safety inspection. I was able to use my AAA 10% discount. I highly recommend and will be back for my next repair of Volvo XC90!

Thank you, hmccaffe! We're thrilled to hear about your positive experience at Yates Automotive. It's great to know that our website and service stood out to you. We're always happy to provide estimates and ensure a smooth process. Don't hesitate to reach out if you need anything. We look forward to serving you again! Call us at 703-896-7250 or email [email protected].

- Yates Automotive
5
Google

We went to Yates to repair the driver’s side rear view mirror. Yates made the repair and I was able to get back to my commuting routine ASAP. I really appreciate that Yates made the repair quickly and, even though it was a small job, didn’t use it as an opportunity to upsell me. Just what I needed and nothing more and that makes me very happy!

Hi Peter! We're thrilled to hear about your positive experience with us. Our team is dedicated to providing efficient repairs and excellent customer service. We understand the importance of not upselling unnecessary services, and we're glad you appreciated that. If you need any more assistance in the future, don't hesitate to reach out. Thank you for choosing Yates Automotive!

- Yates Automotive
5
Google

Active duty military driving from Virginia to California had a oil leak and undercarriage damage occur on the highway due to highway debris. From the first contact to receiving my car back they have been nothing but professional and swift in their process, repairs, and customer service. Would recommend 10/10. Huge shoutout to Kris. Great people there.

Thank you for choosing Yates Automotive, GR8! We're thrilled to have made a positive impression. Our team understands the urgency of your situation, and we're committed to providing top-notch service every step of the way. We'll pass along your kind words to Kris. If there's anything else we can do for you, please don't hesitate to reach out. Have a safe trip, and thank you for recommending us!

- Yates Automotive
5
Google

Great experience with these guys. They go extra miles to make sure customers are satisfied.

Ahmed, thank you for taking the time to leave such a kind review! We love going the extra mile for our customers at Yates Automotive. If you ever need anything, please don't hesitate to reach out. We're here to help!

- Yates Automotive
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Yates Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Yates Automotive (703) 683-5300 if you have any issues in accessing any area of our website.