Customer Reviews

5
Google

Thank you, John, for the 5-star rating! We're delighted to know that you had a great experience with us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

- Yates Automotive
5
Google

Serhi and Mike are the best! Make sure you request them if you need anything done.

Thank you for the great review, Will! We are thrilled to hear that Serhi and Mike provided excellent service. We will make sure to pass along the kind words to them. If you have any further questions or need assistance, please don't hesitate to reach out. [email protected]

- Yates Automotive
5
Google

I took my car to Yates on Braddock and dropped it off very early. The Yates employee getting the building ready to open was very friendly. When I picked up the car, I had walked over with my dog and they invited her in, gave her a treat, and were wonderfully professional and kind!

5
Google

Great business and very upstanding people! I went here to get a screw removed from my tire and get the hole patched, but it ended up being a very tiny one (no patch needed) and they didn’t even charge me! And the service was very fast

Luke, we appreciate your kind words! Providing honest and reliable service is what we strive for at Yates Automotive. Should you need any future assistance, please don't hesitate to reach out.

- Yates Automotive
5
Google

I went for a last minute inspection. Everyone was so friendly and helpful. The process was fast and I didn’t even have an appointment. Highly recommend! Thanks Eddie!

Thank you, Victoria, for choosing Yates Automotive for your last-minute inspection. We're delighted to hear about your positive experience. Our team takes pride in providing friendly and efficient service to all our customers. If you have any more questions or need assistance in the future, please don't hesitate to reach out to us at [email protected].

- Yates Automotive
5
Google

Dear David, thank you for taking the time to leave us a 5-star rating! We're thrilled to hear that you had a great experience with us. If you have any further feedback or questions, please don't hesitate to reach out. We're always here to help.

- Yates Automotive
5
Google

Took our car in for regular service and had a good experience so took it in when we had a headlight burn out also. It turned out that it wasn’t an issue with the headlight as much as some wiring causing a short circuit. We ended up having to take the car in a total of three times for the issue, which would have been very disappointing had Zan not been able to sort the issue out quickly the third time as well as make some price adjustments to account for the time and work we had already paid for in the previous two visits. It turned an experience where I’d probably not take my car back to them into a situation where I definitely will take it back to them for any future issues.

Hi Brittany, we're glad to hear that you had a good experience with our service. We apologize for the inconvenience of the multiple visits, but we're happy that Zan was able to resolve the issue and make price adjustments. We appreciate your understanding and look forward to helping you with any future car issues.

- Yates Automotive
5
Google

I just want to say how lucky I am that Zan is employed by Yates. I took a very bad fall running on the sidewalk yesterday morning by your garage, resulting in a pretty deep laceration on my knee. Zan immediately came to my rescue, helping me clean the wound, bandaging me up and then driving me home. I then was able to quickly drive to the emergency room where they stitched me up. I was in a really bad place -- bleeding profusely, no phone, over a mile from home. It wasn't Yates's fault nor did Yates have any obligation to help me out, but Zan took time out from what was clearly a very busy day at Yates to help me in a time of need. I'm forever grateful for his help. You should be proud to have an employee like him. Thank you to Zan and Yates!

Dear Mark, We are grateful that you took the time to write such kind words for Zan. Your experience aligns with our core values here at Yates Automotive, and we commend Zan for going above and beyond to ensure your well-being. We are proud to have him on our team. Should you need any further assistance, please don't hesitate to reach out to us at [email protected]. Warm regards, Yates Automotive

- Yates Automotive
5
Google

Very helpful ☺️

Thank you, Colin! We appreciate your five-star review. We're glad to hear that our team was able to provide helpful service. If you have any more questions or need further assistance, please don't hesitate to reach out to us at [email protected]. We're always here to help!

- Yates Automotive
5
Google

This is the place to get your car detailed! They did an excellent job. I will be back. The online scheduling was efficient too.

Thank you Leah for the review and glad you appreciated your clean car!

- Yates Automotive
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