While I was hoping for a better outcome for my car, I do appreciate Kris' honesty about my car's issues. He explained the issues and estimated costs if the shop were to complete the work. He also explained the consequences if I chose to continue driving the car as is. He also noted that with my car having such high mileage, he could do the repairs. However, other parts may need to be replaced in the near future. Kris let me come pickup my car, pay for the diagnostic testing and instructed me to only drive the car home as it is not safe to be driving (more than that short drive). I truly appreciate his honesty about my car issues and having great concern for my safety. I have donated the car this morning. I'm not in a rush to get a new car quite yet. However, when I do and need work done on the next car, I'll be returning to Yates for service.
Hello Lisa, We are happy that Kris could give you a full assessment on your vehicle. Sorry that your car needed so much work but glad you were able to donate it. Thank you for the great review and look forward to seeing you when you do get a new car.
- Yates Automotive