Alexandria VA auto repair

I want to give a huge thank you to the guys at Yates Automotive! I had an unexpected car issue today that would’ve shut down my plans. Reached out to Yates and they went out of their way to assist me. If you have to choose between being kind or nice, always be kind…like these guys.

I'm not the type to leave reviews but wow my experience with Yates was wonderful! My car was due for an oil change and one of my windows was not rolling up. I stopped by after work to see if they'd be able to fix it and the man at the counter (i wish i got his name) told me that although their technician was gone for the day, I can leave my car overnight and come pick it up the following day. He gave me a rough estimate on the cost + how long it will take, and I was in & out of there in like 5 minutes! Today I got a call asking how I'd like the window to be fixed and I opted for the cheaper route since my car is kinda junk anyways but I was appreciative of the call and for keeping me in the loop of what was going on. I went to pick it up and Zan (I believe that was his name) told me that they got the window up as high as they could but there was still a small space. He took it upon himself to get some clear waterproof tape and tape the small crack for me. I'm not knowledgable in cars but I know good service when I see it. I can't recommend this place enough! Thank you all :)

Israel worked very hard and my car was perfect, can’t wait to come back !

Went for state inspection. Amazing service. Friendly staff. Quick turn around out.

Yeats Automotive goes above and beyond to help a customer. I was going out of town for a trip and wanted to make sure all was A-OK with my car. Andy was so helpful making sure that I had proper fluids and proper tire pressure. They even threw in complementary washer, fluid topping off my reservoir. It’s those little things and fitting me in at the end of the day that make me a return customer.

Incredible staff and amazing service

I wanted to get a pre-purchase inspection on a car I hoped to buy, and Yates showed up on Google as a reliable place nearby. I wasn’t disappointed. I didn’t have to wait long, they did a thorough inspection for a reasonable price, and provided me with sound advice for my final negotiation. Highly recommend them!

Went in for an oil change and wash and was completely impressed. They took great care of my car and gave it back to me in excellent shape! I would definitely recommend this company. The staff was very friendly and knowledgeable. Such a refreshing change of pace. I didn't feel like a number. They really care about each customer. I will definitely be back!

Yates automotive has always been a fantastic neighborhood garage. Very professional, fast and super courteous.

Mike V was a rock star getting the oil topped off quickly!