Customer Reviews

5
Google

The team is very nice and always answers any questions I have. This was my first time using them and I am satisfied with the results. I was updated on the maintenance and when my car was ready.

Thank you Brandy for the kind words! We're delighted to hear about your positive experience with our team at Yates Automotive. Providing excellent customer service and keeping you informed about the status of your vehicle are top priorities for us. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help!

- Yates Automotive
5
Google

For 25 years, the Yates family has taken good care of our family's cars. They just changed the oil in the Mini while I had lunch across the street at their restaurant Lena's after dropping off dry cleaning to be delivered by the Yates Laundry. They also have the nicest 7-11 in town.

Thank you for being a loyal customer for 25 years, Will! We're glad you had a convenient experience with us. If there's anything we can do to make your visits even better, let us know at [email protected].

- Yates Automotive
5
Google

Great service on my inspections! Will return for detailing soon! thanks

Thank you so much for the 5-star review, Francine! We're thrilled to hear that you had a great experience with us. Whenever you're ready to schedule your detailing service, just give us a call or email us at [email protected]. We look forward to taking care of your car again soon!

- Yates Automotive
5
Google

Flexible scheduling and responsive to my concerns

Thank you so much for taking the time to leave Yates Automotive such a wonderful five-star review. Could I ask that you email [email protected] with more insight so we can make your next visit even better?

- Yates Automotive
5
Google

Went to Yates for an oil change and tire leak others couldn’t find, they found the leak immediately and had everything done within the hour. Fantastic service from a family company!

Thank you, Jake, for your glowing review! We're thrilled to hear that you had such a positive experience at Yates Automotive. Our team takes great pride in providing exceptional service, and it's always fantastic to hear when we hit the mark. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

- Yates Automotive
5
Google

I recently had my car inspected for both the state inspection and emissions after moving into the state. Yates automotive provided a professional service and very friendly attitude. I thought that the service would take a little longer because they have a high demand, but they got me in and out and serviced both of my cars. Excellent customer service. I will be using Yates automotive for my future car needs. Thank you for the great service

Kenneth, thank you for choosing Yates Automotive for your vehicle inspection needs! We're glad to hear that you had a positive experience with our professional and friendly service. Our team works hard to provide efficient service without compromising quality. We appreciate your kind words and look forward to assisting you with any future car needs. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected].

- Yates Automotive
5
Google

I’ve used the dates two years in a row for the Virginia state inspection. Great same day service each time.

Veronica, thank you for your continued trust in Yates Automotive! We're pleased to provide efficient and convenient same-day service for your Virginia state inspections. If you have any questions or need further assistance, please feel free to reach out to us at [email protected]. We're here to help!

- Yates Automotive
5
Google

I always get great service. Rare these days…

Thank you for your kind words, Brian! We're thrilled to hear that you consistently receive exceptional service at Yates Automotive. Customer satisfaction is our top priority, and we strive to provide a memorable experience every time. If you have any further feedback or need assistance, please don't hesitate to reach out to us at [email protected]. We can't wait to serve you again!

- Yates Automotive
5
Google

Very honest and nice people working here. They also washed my car after doing work on it, which was a nice surprise. Will be going back.

Thank you Laura ! We're thrilled to hear that you had a great experience at Yates Automotive. Providing honest and exceptional service is always our top priority. We're glad you appreciated the extra touch of a clean car too. We look forward to helping you again in the future!

- Yates Automotive
5
Google

First time here & just needed a safety inspection, but staff were friendly, knowledgeable, & efficient. I’ll be back!

Thank you for choosing Yates Automotive for your safety inspection, AmyMatty! We're thrilled to hear that you had a positive experience with our friendly and knowledgeable staff. We look forward to serving you again in the future!

- Yates Automotive
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