Customer Reviews

5
Google

Great service, detailed explanations, friendly and helpful.

5
Google

As always, the good folks at Yates could not have been more friendly and accommodating. The work was scheduled exactly when I requested and was completed by the time we returned from a nice visit to a local cafe. It is very comforting to deal with people we trust to do timely good work at a reasonable price.

5
Google

I had an electrical problem with my wife's car and was able to drop it off in the evening as they are open late and pick it back the next day, very pleased all around.

5
Google

Everyone was so kind and friendly. Clearly the family culture extends to the employees

5
Google

I took my car here for its annual inspection. Service was fast, and everyone I dealt with was kind and courteous. I recommend Yates without reservation.

5
Google

The staff is always friendly and helpful over the phone and efficient upon arrival. The communication is excellent. I received a call shortly after drop off to review details and then again when completed. I appreciate the professionalism and pleasant atmosphere.

4
Google

I have always been pleased with the quality of services at Yates. I do find the prices to be on the higher side, however, the location is unbeatably convenient, so I continue to bring my car here.

Thank you, Tara, for choosing Yates Automotive! We're glad to hear you're pleased with the quality of our services. We understand concerns about pricing, and we constantly strive to provide competitive rates. As a local business, our convenient location is an advantage, and we appreciate your continued support. If you have any further feedback or questions, feel free to reach out to us at [email protected].

- Yates Automotive
5
Google

I recommend Yates for all your car needs. The staff is very. kind and is very patient in assisting you. Plus the establishment is very clean. I was there to have my car inspected. Please dont go on the last day of your inspection date because they will be very crowded. I made that mistake but they still was able to take care if me and I didn't wait long. YATES IS THE PLACE for all your car needed. Trust me. 😆

Thank you Cynthia for your recommendation! We're delighted to hear about your positive experience at Yates Automotive. Our team takes pride in providing exceptional customer service and ensuring a clean and comfortable environment. We appreciate your trust and look forward to serving you again in the future! Contact us at [email protected].

- Yates Automotive
5
Google

We have been using Yates for years, ranging from routine oil changes to major repairs, and we have always found them to be knowledgeable, skilled and efficient. They also are very honest. You don't get any fake recommended repairs like I have experienced at some other local stations. My wife and I highly recommend them.

Dear David, thank you for your continued trust in Yates Automotive! We're glad to have earned your loyalty over the years. It's fantastic to hear about your positive experiences with our knowledgeable and honest team. We strive to always provide efficient service and prioritize customer satisfaction. Remember, you can reach us at [email protected].

- Yates Automotive
5
Google

Prompt courteous service

Mary, thank you for the five-star review! We're happy to hear that you received prompt and courteous service. If you have any further feedback or questions, please don't hesitate to reach out to us at [email protected]. We're here to help!

- Yates Automotive
Yates Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Yates Automotive (703) 683-5300 if you have any issues in accessing any area of our website.