Alexandria VA auto repair

Hi Joey and all Yates professionals Thank you for servicing my car. I feel confident driving it knowing that it has been checked and repaired at Yates. Everyone at Yates has been helpful,informative and kind. I also appreciated the ride you provided to return me to the station to get my car. Thank You... Nancy Boylan

Hi Joey and all Yates professionals Thank you for servicing my car. I feel confident driving it knowing that it has been checked and repaired at Yates. Everyone at Yates has been helpful,informative and kind. I also appreciated the ride you provided to return me to the station to get my car. Thank You... Nancy Boylan

***UPDATE*** I called the shop to express my disappointment in the prices and the fact that pricing was never discussed with me before the work was completed on my car. I spoke with Joey, the manager, and he was INCREDIBLY NICE! He actually REFUNDED me money for the miscommunication, which is unheard of. I will be speaking to Joey directly from now on if I ever need anything done on my car. Thanks Joey for being so understanding and for actually rectifying the situation, much appreciated!!! (see original review below) “I have to say that when I picked up my car this afternoon, I was APPALLED at the bill. I needed my front and rear brakes replaced (which I knew would run me around $500-700). That isn’t the issue. The issue is the cost of labor that Yates charged. My labor charges were $617, almost as much as the brakes!! I was so surprised that I asked what they charge hourly for labor, and the guy told me about $170/hour ($190 with tax). On average, labor charges run $80-100 per hour, so obviously, they are WAY overcharging people for labor. Did Yates do great work? Sure. Are they nice guys? Of course. But I will not bring my car back here for services when it would be cheaper to bring my car to the dealership.”

Every time I am there I feel like they taken care of my and my car. The service was fast and excellent

without a doubt cleanest gas/ service station in Northern va, as a life long alexandria resident I've always been impressed at the level of respect and professionalism displayed by all the staff,and the level of Cleanliness is second to none, alexandria wouldn't be the same without them.

My 2010 RX350 had an oil coolant line rupture out of nowhere. This major repair took Yates less than 24 hours. The only downside was that the mechanic forgot to reconnect the A/C condenser line. But they fixed it within a couple hours the following morning, and communications were very clear at every step. Very impressed by this shop’s professionalism and speed.

The work was done on a very high-end sports car, at a fraction of the price the dealer would have charged. These guys are amazing.

We were on a road trip from MA to VA and noticed a strange noise so we stopped to have the car looked at @ Yates and we couldn’t have had better service. The owner and staff were all so kind and helpful. I would highly highly recommend Yates to anyone in VA. Really exceptional service.

Excellent customer service ! Prices are a bit high but based on the quality of service, it's worth it.