Customer Reviews

5
Google

I had an electrical problem with my wife's car and was able to drop it off in the evening as they are open late and pick it back the next day, very pleased all around.

Thank you, Mario, for choosing Yates Automotive! We're glad we could resolve the electrical issue with your wife's car. Our convenient evening drop-off and next-day pick-up options are designed to make the process hassle-free. If you have any other questions or concerns, please don't hesitate to reach out. We're here to help!

- Yates Automotive
5
Google

Everyone was so kind and friendly. Clearly the family culture extends to the employees

Dear Megan, thank you for your kind words! We're thrilled that our family culture shone through during your visit. Our team aims to provide exceptional and friendly service to all our customers. If you have any more feedback or need assistance, please reach out to us at [email protected]. We look forward to serving you again soon!

- Yates Automotive
5
Google

I took my car here for its annual inspection. Service was fast, and everyone I dealt with was kind and courteous. I recommend Yates without reservation.

Dear Christine, we appreciate you taking the time to leave such a wonderful review! Our team at Yates Automotive strives to provide exceptional service to our customers. We are delighted to hear that we exceeded your expectations during your visit. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us at [email protected]. Thank you for recommending us!

- Yates Automotive
5
Google

Reliable and professional.

Thank you Stefano for the kind words! We appreciate your positive feedback and are glad you had a great experience at Yates Automotive. If you have any further questions or need assistance, please don't hesitate to contact us. We look forward to serving you again in the future.

- Yates Automotive
5
Google

The staff is always friendly and helpful over the phone and efficient upon arrival. The communication is excellent. I received a call shortly after drop off to review details and then again when completed. I appreciate the professionalism and pleasant atmosphere.

Dear Melissa, thank you for your glowing review! We're delighted to hear that you had a five-star experience at Yates Automotive. Our team takes pride in providing excellent customer service. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help. Feedback is always welcome at [email protected].

- Yates Automotive
4
Google

I have always been pleased with the quality of services at Yates. I do find the prices to be on the higher side, however, the location is unbeatably convenient, so I continue to bring my car here.

Thank you, Tara, for choosing Yates Automotive! We're glad to hear you're pleased with the quality of our services. We understand concerns about pricing, and we constantly strive to provide competitive rates. As a local business, our convenient location is an advantage, and we appreciate your continued support. If you have any further feedback or questions, feel free to reach out to us at [email protected].

- Yates Automotive
5
Google

I recommend Yates for all your car needs. The staff is very. kind and is very patient in assisting you. Plus the establishment is very clean. I was there to have my car inspected. Please dont go on the last day of your inspection date because they will be very crowded. I made that mistake but they still was able to take care if me and I didn't wait long. YATES IS THE PLACE for all your car needed. Trust me. 😆

Thank you Cynthia for your recommendation! We're delighted to hear about your positive experience at Yates Automotive. Our team takes pride in providing exceptional customer service and ensuring a clean and comfortable environment. We appreciate your trust and look forward to serving you again in the future! Contact us at [email protected].

- Yates Automotive
5
Google

We have been using Yates for years, ranging from routine oil changes to major repairs, and we have always found them to be knowledgeable, skilled and efficient. They also are very honest. You don't get any fake recommended repairs like I have experienced at some other local stations. My wife and I highly recommend them.

Dear David, thank you for your continued trust in Yates Automotive! We're glad to have earned your loyalty over the years. It's fantastic to hear about your positive experiences with our knowledgeable and honest team. We strive to always provide efficient service and prioritize customer satisfaction. Remember, you can reach us at [email protected].

- Yates Automotive
5
Google

Prompt courteous service

Mary, thank you for the five-star review! We're happy to hear that you received prompt and courteous service. If you have any further feedback or questions, please don't hesitate to reach out to us at [email protected]. We're here to help!

- Yates Automotive
5
Google

This is a legit SERVICE CENTER! 100% recommend

Thank you Anne for the fantastic review! We are thrilled to hear that you had a positive experience at our service center. Your recommendation means the world to us. If there is anything else we can do for you, please do not hesitate to reach out. Thank you again!

- Yates Automotive
Yates Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Yates Automotive (703) 683-5300 if you have any issues in accessing any area of our website.