Alexandria VA auto repair

Let’s just say my puppy had a serious accident in my car. Took it in for an interior detail and it’s like it never happened. Also the have free air and the compressor actually works!

I went to 6 different places to get help with putting on a spare tire and no one would help me. I went to Yates and they helped me out. The guys there are so nice and super friendly. I was so upset and frustrated but they go me in and out quickly. I recommend them and I definitely will be back. Thanks guys for all the help.

We use Yates frequently for "quickie" problems (car patch/state inspections) etc. and they're always able to fit us in and fix our problem. Based on the history of customer service, I got the interior of my car detailed this week. Aaron's work exceeded my expectations. Let me paint the screen for you, I have two toddlers and have no problems letting them eat and drink in the car if it keeps them calm and happy. I also had two beagles who shedded profusely. Add in a sunflower seed habit and the inability to keep French fries (or any fast food) confined to the bag (or at least catch the spillage with my shirt like a civilized human). To say my highlander was a science experiment is an insult to scientists combating infectious diseases everywhere. My car looks as amazing as the day I bought it (ahhh, the cleanliness of a pre kid life). I would do it again and I would ask for Aaron every time!

I was losing pressure in my front left tire and stopped into Yates to see if they'd squeeze me in last minute to check if it was safe to drive on. They needed about 90 minutes but found the problem and fixed it quickly at no charge and aired up all my tires. Assertive and quick customer service. Glad I just moved a couple of blocks away!

We just moved to the area. Our vehicle had a knocking sound while turning left, for some time now... Yates had an appointment for us the next morning, test drive and ran all of the appropriate checks. This place is professional, friendly, timely and convenient. We are happy to have found our local automotive company.

My engine coolant light kept going off so I thought it best to have someone take a look. Jon was excellent in walking me through how to check my coolant level, and what to look for to protect my vehicle from any serious damage. He topped me off free of charge and was extremely kind. I’ll be returning in the future!

No, they aren't the cheapest auto shop in town. It's their honest approach and neighborly attitude that keeps us coming back even after we moved a little further away. Their service is the best around, and they go above and beyond to deliver pragmatic solutions when you inevitably need a repair. They keep our old Toyota running like new.

Gas is good, bathroom better

Good people and service.

We are new to the neighborhood and one of our best discoveries is Yates. They are pleasant, efficient, and do great work for a great price. Big fan!