Alexandria VA auto repair

I stopped today to have a bulb replaced in my headlight. Jessica and Rick did a fantastic job in assisting me with this, and Rick performed the work quickly. Thank you for their great service.

Yates has come through for us more times than I can count. We recently were stuck with a dead battery, and Yates graciously sent over one of their expert technicians to jump start the car and take it to Yates for whatever work was required. The battery needed to be replaced, and Yates took care of it promptly and with the courtesy and professionalism that I have come accustomed to in my years of using them. I have referred several friends and neighbors to Yates, and will continue to do so. These guys are the best!

Awesome customer service! Connor is always pleasant and very accommodating. Dwayne was so helpful and pleasant. Jeff at the counter is always on top of everything on every visit. Thank you guys for being AWESOME

great honest costumer service free treats and coffee while you wait

The Best Automotive Garage around for Customer service, (they knew their Stuff,) I've towed alot of Motor club Customers there from all over Virginia, Md,DC, and they've fixed them quickly. Rarely see a Car sitting there for longer that a week. They warranty their work too.

I recently moved to Alexandria from DC and needed a local auto shop for a simple turn signal repair. I could not have been luckier to find Rick and Mike's shop, Yates Automotive! I often dread these situations because of time, cost , or pressure to fix other issues I've dealt with in the past. This place is the exact opposite of a nightmare auto repair shop. From the phone call to enquire if they could fix my might (they told me to bring it over at my convenience and they would see to it right away), through the efficient and friendly repair, all the way to the helpful recommendations on a separate question, these guys were amazing. Immediate service, no pressure for other repairs, and friendly conversation. The price was incredible too! If there were and exceptional 10 star option on yelp, this place would get it.

Excellent service! Brought my car in to get a battery replaced at 6:30pm. Thought I'd have to leave it overnight. I was home with a new battery within 30 minutes. And they thanked ME for my patience in having to wait. Thanks for making it such a fast replacement!

Kris, Jessica , and Dustin(tech) couldn’t be friendlier and more accommodating. I appreciate their collective experience and look forward to doing business with Yates!

Took my fully restored 1974 VW in today. They handled her with care! Jeff and Kris were very professional.

The guys over at Yates are great. They are kind, offer great service and take their time explaining things to you. They always open the door for me and greet me kindly. Make sure that you check in upon arrival because you will receive a 5% coupon for the first check in. I came in for a basic certification test which was $15 but if you fail it, you can come back for another test for just $1. They stay open late and always answer the phone. You are able to leave your car overnight and get it the next day. They give you a free car wash with your service! Inside and out! These guys will always get my service just because of their friendliness, service and work ethic.