Customer Reviews

5
Google

My State inspection was completed in a timely manner. Vanessa greeted me warmly and was highly attentive. The premises as always were clean and tidy.

Thank you, Renee, for your glowing review! We strive to provide a pleasant and efficient experience for our customers. We will pass your kind words along to Vanessa. If you ever need anything, please don't hesitate to reach out to us at [email protected].

- Yates Automotive
5
Google

I take my vehicles to Yates for inspections and most service. For me the most important thing is being able to trust the service and the people in any shop. I'll pay more for a family business that I trust, is responsive, and takes care of my family vehicles.

Shawn, thank you for your loyalty and trust! At Yates Automotive, we value our customers like family. Your satisfaction is our priority, and we're glad you've had a positive experience with us. If you ever need anything or have further feedback, please reach out to us at [email protected].

- Yates Automotive
5
Google

I just moved in from Illinois a few weeks ago to the Alexandria area. I was looking around online on where to go for the vehicle safety inspection and emissions testing and found this place. I was hesitant to trust what people were saying online to do first when first moved to the area, so I called Yates Automotive and told them my situation and Will was able to get me in the same day as long as I got there soon as I hung up the phone. Both the emission and inspection testing were done within a half an hour about. I am beyond appreciative and this relieved my stress and got the testing done and over with so now I can go to the DMV to get the rest of the stuff done. Thank you!

Hi Megan! Thank you for trusting Yates Automotive with your vehicle inspection and emissions testing. We're glad to hear that Will provided you with prompt and efficient service. We understand the importance of relieving stress during a move, and we're here to help! Should you need any further assistance or have any questions, please don't hesitate to reach out to us at [email protected]. Welcome to the Alexandria area!

- Yates Automotive
5
Google

Fast and friendly!

Thank you for the 5-star review, Rod! We're thrilled to hear that you had a fast and friendly experience with us at Yates Automotive. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

- Yates Automotive
5
Google

Thank you to Will and the team at Yates for a positive experience! They were professional and kind and did my safety inspection and emissions test quickly. Highly recommend!

Thank you for choosing Yates Automotive, Hana! We strive to provide exceptional service, and we're thrilled to hear about your positive experience. We'll pass your kind words onto Will and the team. If you need any further assistance, please don't hesitate to reach out. [email protected]

- Yates Automotive
5
Google

Thank you for your wonderful 5-star rating, Carmen! We appreciate your feedback and are thrilled to know that you had a great experience with us at Yates Automotive. If you have any further questions or need assistance, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again in the future!

- Yates Automotive
5
Google

I have gone to Yates for a few years now. They have a well run business. They’ve always done excellent work and have all the Services I could ever need. Everyone is very professional, polite, and kind. Visit there once and you want to stay and continue going back for all your car needs.

Debbie, your review made our day at Yates Automotive! It's great to know that you've been satisfied with our services over the years. We're always here to help with any car needs you may have, and we appreciate your kind words about our team. Should you ever need anything, please don't hesitate to reach out at [email protected]. Thank you for being a loyal customer!

- Yates Automotive
5
Google

Awesome service! Always the best!!

Thank you, Bradley, for the 5-star review! We're thrilled to hear that you had an awesome experience with us. If there's anything else we can do to make your next visit even better, please let us know. We look forward to serving you again.

- Yates Automotive
5
Google

Took my vehicle in Friday morning for VA safety inspection. Dropped off at 8am and ready to pick up by midday. Quick and efficient service.

Thank you, Jamie, for your 5-star review! We love hearing about our customers' positive experiences. It's great to know that our team provided you with quick and efficient service. If you ever need any automotive assistance in the future, don't hesitate to reach out!

- Yates Automotive
5
Google

Great service, detailed explanations, friendly and helpful.

Thank you for the 5-star review, Barry! We're thrilled to know that you had a great experience at Yates Automotive. Customer satisfaction is our top priority, and we're glad to hear that our service, explanations, and staff exceeded your expectations. If you have any more feedback or need assistance in the future, don't hesitate to contact us at [email protected].

- Yates Automotive
1234567...92
Leave a review