Alexandria VA auto repair

The shining attribute of this place is the service. Personlized and warm. Unique in this day and age. Specifically, I want to mention a Yates' technician named Joe, and express my gratitude for his extra efforts. Recently, my car's splash guard came undone. In short order, he identified the problem and fixed it. He's courteous, knowledgeable and ethical. I recommend his work!

Found Yates on Yelp to get a vehicle safety inspection for a vehicle that hasn't been driven in over a year. Short wait in line to get into the inspection bay. The inspector completed the inspection recommending wipers to be replaced and filled all four tires. Got a pass on the inspection and a free vehicle wash too. Great experience

I found this place from google and I was pleasantly surprised. The staff is friendly and courteous. They offered rides to local coffee shops so you can wait comfortably. They also offer a free car wash after all services. This is a local family business and I highly recommend this place! Thanks Ken, you made my wait in the lobby fly by!

Had issues with my truck Alex assisted and found the issue. Great service friendly mechanics!

The staff is friendly and courteous. Ken was very personable while I waited in the lobby and I was so happy that my car was washed after my service!

I just moved to the area and the great folks at Yates were more than helpful by inspecting my car; installing my new license plates; and offering a free car wash!! Now, that’s service!

I had a great customer service experience in getting my windshield wipers replaced at the last minute on Sunday, 2/25/18 before having to hit the road...

Excellent vehicle inspection and service; hospitality and customer service from Yates Automotive Team! Thank you Jon, Ken, Wesley and Mike!! Pia

Excellent customer service for a good price! I love the complimentary car wash that comes with the oil change.

This place is great. I dealt mostly with Ken and Connor but you can tell that they both are passionate about their jobs and are hard working. My car was accidentally given a synthetic blend of oil instead of full synthetic and they replaced it with synthetic for free, and even included a car wash. Not going to lie, the prices are a bit higher than I'm used to, coming from Kentucky, but it's worth it because I trust these folks. I know they aren't going to try to sell me something I don't need, and that alone is worth hundreds of dollars. This is the best auto repair place that I've found in Alexandria.