Alexandria VA auto repair

Stellar service from all members of the team at Yates! They diagnosed the issues with my car, assured me that their team would get everything fixed within 24 hours, provided a loaner car, and had me back on the road the next day. I tend to ask a lot of questions about most things, but the team was very patient and thoroughly explained everything that was wrong with my car and showed me the damaged areas. I can't really say if the price was fair, but I didn't feel like they were trying to scam me. They went above and beyond to make sure I was satisfied and able to get my car back in a timely manner. I'd definitely recommend this family-owned business.

Professional service. They did what they said they'd do.

The guys were quick, easy to work with, understood what I needed to have done (inspection and EPA test). Got it done quick and easy. Yes, I will now use them as my regular mechanics

Work was done quickly. Easy to get in.

Friendly, efficient and provided useful updates.

The service was great and technicians very professional.

Love this place! They are so honest and I will never go anywhere else. When I need maintenance, they do it quickly and for a fair price. Recently I stopped by because a warning light was on. The manager told me that since my car was still under warranty, I could get the dealer to fix it for free. But first he ran a free diagnostic test to make sure the car was safe to drive. Other places would've charged my at least $50 for that test, and I probably would've had to leave my car for the day. I've had other work done on my car there and it has always been a smooth, quick, and professional experience. Also, they always have the lowest prices on gas in town. They are a real asset to the neighborhood.

Fast and courteous service--and a clean car!

Like to thank Yates again. I have been going there for years and have always been treated great. So now that they have a Detailing Serice and I decided to try it out this week. The Detail Guy did a fantastic job on my Super Duty. I know that was a big job and it looks Great! I would recommend anyone that wants to get from a wash to a beautiful wax job done. Take it to Yates. The Detail Shop is even indoors. So it doesn’t matter what the weather is, like it does at most places. They have built a 5 Star facility at the Braddock Rd shop. Take advantage of that!!

Great service every time.