I live close to Yates but had never visited the shop before. I unexpectedly needed a blown tire replaced on the Friday before a holiday weekend, one hour before the shop closed. I figured there was no chance they could squeeze that into the schedule at the last minute, but they told me to bring in the car and they'd take care of it. Yates managed to replace the tire, neatly tuck the spare and tools back under the trunk floor (hidden beneath a giant dog bed), and wash and vacuum the car--all within an hour and despite the shop being obviously busy with other cars. Yates saved my holiday weekend--thanks to them we got on the road to the shore almost on schedule and the car is happy again. So am I! Staff who answered the phone and worked the desk were friendly and helpful, and the price for the work was very fair (and consistent with the estimate quoted over the phone). I appreciated their willingness to help at a moment's notice so close to closing time. I will definitely return to have the other three tires replaced. Thank you, Yates!