Alexandria VA auto repair

If you are wanting the best service for your car, it's here. Thanks for saving the day and getting all done so swiftly.

As a lifelong Alexandria resident, I have a short list of places I consider unofficial landmarks of this fine city. Yates is one of them. In no particular order, here are a few reasons why:1. They have earned my trust over the years. Having a car serviced can be a headache, but Yates has always taken care of my cars without any issues or funny business that some other places or dealers try.2. They're great neighbors. Seriously..compare almost any other gas station in Alexandria to Yates. Most gas stations don't decorate for holidays or keep up fabulous landscaping. Yates does, and it adds a touch of class if you ask me.3. Did you see what that corner looked like before they built Yates Corner? Enough said.

Took my car in to Yates for the first time - amazing customer service. I will definitely brings car back to them in the future.

Great family owned business that really knows how to take care of their customer. Had a great experience and will absolutely recommend Yates to anyone.

I just happened to be driving by and stopped to see if they would change out my side mirror for me. I already had the part, but installing it meant taking off the entire interior door frame so I wanted a pro to do it. They were so nice. They had me pull up right there and did it on the spot in 25 minutes. Very reasonable price too. I would highly recommend

I really don't take the time to write reviews even if the service was good, but I am so happy with my service at Yates that I decided to comment. (This really is my first review ever.) I had a burned out headlight that I could not get to when I tried replacing it myself. The clasp was stuck and the area around it was too small for me to work in. Fearing that this would cost me an arm and leg or that a repair shop would try to claim other work was needed when it wasn't, I found Yates on Yelp. The mechanic who helped me was super polite and changed the bulb in less than 15 minutes and it only cost me $20!! Needless to say I was very surprised and very happy. This may have been an easy fix for most people, but it was not for me and it made my life a lot easier! I should have gotten the mechanic's name so that I could recommend him. He has reddish blonde hair and is really tall. (Sorry, not a very great description, I know.) So if you get a mechanic at Yates that looks like this, you're in good hands! He simply fixed what was wrong and left it at that! Yay!

Although I have yet to have work done here, I was looking for a place to service my car before I took a long road trip and the staff here were incredibly helpful. Ended up not having to service my car, but they still gave me the same quality customer service they would have given to a paying customer. I recommend them!

I started having a slow air leak from one of my tires and brought it to Yates fully expecting to drop it off and pick it up the next day. To my surprise they stated they could check the integrity of the tire immediately to see if it was repairable at all. I waited not more than 15 minutes during which they found just a minor defect and did a tire seal. When i went to pay they told me to have a good day and sent me on my way. I insisted on paying but they would not accept! A friendly auto repair center that skimps on nickeling and diming the customer is a rare find these days. I will certainly be coming back to Yates in the future and will recommend them to others.

I've started using Yates for more than just getting gas. To a person, I have found everyone who works there to be both friendly and courteous. They went out of their way to help me with a recent car problem.....above and beyond any level of service I've ever experienced from a gas station. It has been so nice to find a group that is not only pleasant to work with, but gets the job done.

Excellent, friendly, and professional service. Locally owned, locally invested. The staff here go out of their way to be helpful.