Yates has never failed in providing the ultimate car service experience! They are honest to the point that they would rather lose money on upsells and tell the customer what they (don't) need so the customer is not taken advantage
Excellent service - they helped me out big time by putting the grill back together on my old truck when I hit a shopping cart left in the middle of a parking lot. Fair prices on gas - Yates is a well known Alexandria family.
Friendly, responsive, and professional, with a hometown feel. Thanks, Mike V.! (Go Navy!)
Staff are kind, friendly & helpful.
Thank you so much for your business and for taking the time to post a review, Afua!
I consistently have a great experience with Yates Automotive. Great staff that is knowledgeable and quick.
I just had my car detailed by Yates ! It looks as though it just came off the showroom floor! ABSOLUTELY SPECTACULAR Thank you! Susan
The maintenance work on my 2007 Porsche Carrera was done thoroughly and very professionally. The only (very minor) delay was waiting for an electrical part,
Good place to Go haven't yet tried the Food at the Restaurant but maybe soon or the Dry Cleaning Service is in the same area my Husband like the Service there
Hi! This was the first time I went to yates and it was for a vehicle inspection. I asked about how long it would take until the inspection is done & I was told 30 minutes which they stayed true to time! I actually failed my inspection [lol] but when I came back to get reinspected, the estimated time was correct again. I always appreciate TRUE communication and they did just that. I also loved seeing women working here!!! Power to men and women. Lol.