Alexandria VA auto repair

My brand-new vehicle had some light swirls and scratches and I wanted to get the paint correction done. When I walked in I was immediately greeted by Kris J., The Manager. I explained my situation and he immediately put me at ease and stated that this would be absolutely no problem. He said they have experts that perform high level detail services. He was very nice and super knowledgeable. I left the vehicle Wednesday expecting them to keep it a few days. I got the call on Friday morning that it was complete. Wow!! What a fantastic job they did. I met the gentleman who did all of the work himself. Aaron was absolutely awesome! He showed me every inch that he worked on and the car is flawless now. He exceeded my expectations and did exceptional work. Aaron did things that I did not think were possible. I give him and Yates Automotive the highest possible rating and endorsement.

Had to have an engine replacement. It took me some time to get the engine and I was worried about getting ripped off (by the company selling me the engine). Andrew and his team communicated with me throughout the process (even contacted the engine company), explained the process to me, and were quick to return calls/messages. Overall this group seems to be honest, good at what they do, friendly, and helpful. They also are really good about/knowledgable when answering questions.

Yates has never failed in providing the ultimate car service experience! They are honest to the point that they would rather lose money on upsells and tell the customer what they (don't) need so the customer is not taken advantage

Excellent service - they helped me out big time by putting the grill back together on my old truck when I hit a shopping cart left in the middle of a parking lot. Fair prices on gas - Yates is a well known Alexandria family.

Friendly, responsive, and professional, with a hometown feel. Thanks, Mike V.! (Go Navy!)

Staff are kind, friendly & helpful.

I consistently have a great experience with Yates Automotive. Great staff that is knowledgeable and quick.

I just had my car detailed by Yates ! It looks as though it just came off the showroom floor! ABSOLUTELY SPECTACULAR Thank you! Susan

The maintenance work on my 2007 Porsche Carrera was done thoroughly and very professionally. The only (very minor) delay was waiting for an electrical part,